Amazon User Support Specialist salary

Based on 38 H-1B filings by Amazon, fiscal years 2025–2026. Base salary only.

Also listed as: User Support Specialist

Median salary$96,150
Middle 50%$86.9k–$113.6k
vs. all employers+33%comparison median $72,103
Filings38FY2025–FY2026 · latest two fiscal years

Salary range

Box: middle 50% of filings. Whiskers: 10th–90th percentile. 99% of filings are between $40,997 and $118,752.
PercentileSalary
10th$85,000
25th$86,880
50th (median)$96,150
75th$113,600
90th$118,000

By state

Texas
$91,573
Virginia
$100,790
Washington
$92,167
California
$100,733
Pennsylvania
$118,000

Bar length: number of filings (Texas 18). Figure: average salary in that state.

By city

Dallas, TX$91,300 · 13 filings

Cities with at least 10 filings. Figure: median salary.

By experience level

Wage levelMedianFilings
Level I · Entry $95,450 36
Level II · Qualified too few 2
Level III · Experienced – 0
Level IV · Fully competent – 0

Median shown when a level has at least 10 filings.

Questions

How much does a user support specialist make at Amazon?

In H-1B filings, Amazon's median base salary for User Support Specialist is $96,150; half of filings fall between $86,880 and $113,600. Bonus and stock are not included.

Does Amazon sponsor H-1B visas for user support specialists?

Yes. Amazon filed 38 certified Labor Condition Applications for this role in FY2025–FY2026. A filing is a step before the visa petition, not an approval.

Which job titles are included?

Filings are grouped by occupation code 15-1232 (Computer User Support Specialists), so this page covers every job title Amazon filed under that code.

Where does this data come from?

The U.S. Department of Labor's public LCA disclosure files, updated every quarter. Methodology